About Us

We Operate with Unwavering Honesty, clarity and care

We’re Lewis and Harry, the advisers behind the business. Having worked together for many years — and being long-standing friends outside of work — we’ve built a strong professional partnership founded on clear communication, mutual support, and a shared commitment to delivering results.

We pride ourselves on being approachable, knowledgeable professionals who work hard for our clients and care deeply about the communities we serve. Our goal is simple: to guide you through your mortgage journey with clarity, integrity, and a level of service that genuinely makes a difference.

Local & approachable

A small, friendly team based in Leicester Forest East, here for our community online, by phone or in person.

Honest

Straightforward advice in plain English, so you always understand what you are signing up for.

Personal

Time taken to get to know your goals, circumstances and worries, then tailor our advice around you.

Simple

From first chat to completion, we handle the paperwork and chasing while keeping you fully updated.

500+ Clients

supported so far across Leicestershire and beyond

90+ Lenders

We have access to a wide panel of banks and building societies, searching far and wide for the most suitable solution for you.

Testimonials

See What Our Clients Are Saying

5

50+ 5 star ratings

“Lewis made sure to explain every step in detail and answer all my questions with patience and clarity, he was always available for me if I had any burning questions. In addition to the mortgage services, Lewis also advised me on important protection products. I was completely new to this and I had never come across any type of life insurances before. Lewis recommended tailored solutions to ensure that my children and I were covered and to my budget. .”

Emma

(July 2024)

“I had the pleasure of working with Mr. Lewis Neale for my mortgage and protection planning for my first-ever mortgage application. His expertise and commitment made a significant difference throughout the process, which felt seamless as he handled 99.5% of the work, leaving only 0.5% for me to supply the necessary documents..”

Thomas

(July 2024)

“Lewis took the time to understand my unique financial situation and future goals. He provided personalized advice that helped me feel confident and informed throughout the process. Lewis made sure to explain every step in detail and answer all of my questions with patience and clarity..”

Abu

(July 2024)

“Thanks to Lewis, I now have a protection plan that aligns with my needs and provides security for the future. I wholeheartedly recommend their services to anyone seeking expert advice and outstanding support in navigating the complexities of mortgages and protection planning.”

Leigh-Anne

(August 2024)

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All testimonials are received by customers providing feedback post business. All customers have given their consent to use this feedback. Verification can be provided on request.

Meet Lewis

Born and raised in Leicester, I’ve worked across multiple industries in my career before training as a financial advisor and now CeMAP qualified, I found a real passion for mortgages. This led me to start Hello Home Mortgage Advice Centre with one simple mission, offer honest advice, simplify the process, and deliver a genuinely helpful service.

Supporting communities that I have been a part of all my life.

Meet Harry

Neighbour‑led, people‑first mortgage experts

I have recently qualified as a mortgage advisor, now I am CeMAP qualified I have found working at Hello Home incredibly rewarding. I have lived in Leicester all my life and have a passion for property and helping people and therefore, I love what I do!

our history

And that’s not all …

We’ve been mates for years!

2019

Meeting through mutual friends, we got a long instantly and soon became pretty integrated into each other’s lives!

2023

Hello Home Mortgage Advice Centre was founded.

2024

Over the course of 2024, Hello Home grew and gained a great reputation amongst local communities.

2025

Hundreds of clients supported and thousands of £ saved for clients later…. Harry joined as a trainee mortgage advisor to support Lewis with his growing business.

2026

To be Continued!

Why us

We Always Put Your Home Plans First

Choosing a mortgage can feel overwhelming, so our first priority is you – your goals, your budget and your peace of mind. We listen carefully, explain everything in plain English and give honest recommendations based on what’s right for your situation, not just the biggest loan available. You stay in control of the decisions while we do the heavy lifting, from lender research to paperwork and chasing.